With nearly 20 years of experience working in tech and a background in customer support, I pivoted to design in 2019 and spent the last few years learning about and practicing DesignOps.
I love documentation, remote-first culture, getting things organized, and supporting a team with the best environment possible. I live in Richmond, Virginia with my husband and kids and too many houseplants.
Most recently: Director of Design Operations at Condé Nast
Before that: Director of Support at Tumblr